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Outperform local and national competition at scale Know your competitor’s customers better than they do. Discover insights into your competitors’ reviews and benchmark against regional or direct competition. Identify leading and lagging themes and take swift corrective action on each specific issue for each location. ...

Improve operations and sustain high-level growth. Discover trending topics to fine-tune products, services, and operations. Uncover unique customer and business data across the entire customer journey. Identify and understand your strengths and weaknesses at each location with advanced analytics.

Engage and convert at the start of the customer journey. Create beautiful, easily-found custom pages for every one of your locations or providers, each updated in moments through one API. Dominate SEO by making it easier for prospects to find you organically. Boost your search rankings on voice assistants, ...

One place to manage all leads and customers. All messages come to one inbox where you and your team can respond directly – anytime, anywhere. Make your landline textable, and get a different web chat for each of your locations. Seamlessly switch between text, email, and video, all within ...

Aspen Dental acquires more patients through automated review collection. Over 4x more Google reviews, and over 2x Facebook reviews. Established solid online reputation for their 500+ private practices. Saw average nationwide rating rise 3.8 to 4.0 stars from over 38,000 reviews

Dominate online competition with powerful user generated content Let your customers do the talking to increase trust, social proof, and revenue. Strengthen SEO, SEM, and social media marketing campaigns by automatically sharing your best reviews to your website, social channels, and SEO-optimized Elite CXS profile. ...

Our online review monitoring tool displays all your customer feedback from 150+ sites. Manage your team efficiently with role-based dashboards and custom alert settings at the corporate, regional and branch level.

Receive new review alerts via email or SMS so you don’t miss a word. With automated responses based on custom rules, you can stay focused on your business, reduce the load on your team and promptly address every incoming positive and negative review in real time. ...

Tampa Pizzeria engages locally with in-moment customer feedback. “We use Elite CXS’s system daily to manage our operations. Real-time customer feedback and competitive insights give us the edge we need to sustain high level growth.”

Improve your bottom line and grow at scale Elite CXS offers all the CX and ORM capabilities you need in one platform to increase customer volume, and grow revenue across all locations.

Elite CXS integrates with over 1,000 apps and CRMs to make it easy to automatically get new reviews, be found online, improve operations and increase revenue.

Minimize risk and improve data security with Elite CXS. Our solutions are rated as Enterprise-ready by the Skyhigh Networks CloudTrust™ program which includes data protection, identity verification and more.