Here Is Why

We Differ From The Norm

We Differ From The Norm

We get EXCITED about OUR clients projects and that passion drives us to push the success every-time. When you work with us, you become part of our team. Our clients problem – is our problem, our solution – is their solution.

Here at Elite CXS, We are a team and partners. We have passion written all over who we are and what we do, and we go out of our way to encourage innovative ideas and methodologies from each person. 

What We Are About

We are your team and partners. We have passion written all over who we are and what we do, and we go out of our way to encourage new ideas and methodologies from each person. We have this thrill-seeking goal to climb from a small company that has doubled in size in the past 12 months to one of the top customer experience research and consulting companies serving America’s most innovative and customer-focused companies, impacting varied industry efficiency and productivity in a BIG way.

Elite CXS – Wisdom through observation, reliability, innovation, and knowledge.

With your ability to be innovative and creative, you can change lives and be a part of something that’s important.

We have this thrill-seeking goal to climb from a small company that has doubled in size the past 12 months, to one of the top customer experience research and consulting companies serving America’s most innovative and customer-focused companies, impacting varied industry efficiency and productivity in a BIG way. Elite CXS – Wisdom through observation, reliable, innovative, and knowledgeable.  

Elite CXS (Elite) is an innovative customer experience management company that focuses on delivering the best-fit customized solution to each client. We offer video, written and phone-based mystery shopping services, customer experience and workforce optimization consulting. At Elite, we realize that each client’s individual needs and requirements are unique. Elite works closely with Clients to understand these needs and design a tailored solution, ensuring the best results for the Clients organization. Customized VOC, analytics and reporting are also consolidated under one umbrella providing the Client with a true 360-degree view of their operation.  

A passionate team with a BIG mission to change and improve lives  

  • A calling to tap into those talents others are not letting you use 
  • Room for rapid growth 
  • A focus on Wellness and a commitment to a healthy work/life balance Elite CXS is an equal opportunity and affirmative action company. 

All qualified candidates will receive consideration regardless of race, color, national origin, gender, religion, age, disability, veteran’s status, or any other classification as required by applicable law. 

We have spent years sourcing the most talented & passionate individuals to work alongside him. We are a strong team with an extensive client family, and we push forward to change the way companies run.

We are a highly energetic and creative problem-solving team with a passion for success through sheer determination and commitment, a positive attitude and healthy communication skills. This comes hand in hand with our strong backgrounds, languages and team philosophy. We have repeatedly proven that developing, motivating and inspiring high performing but equally demanding groups of individuals – is the reason why we can achieve the goals you may have for the growth of your business. We love what we do, and we cannot wait to talk to you about your next project, current plans & exciting adventures

Open Positions

We can´t wait to work with you!

Mystery Shopping Scheduler
Social Media Coordinator
IC Remote Editor

What We Are About

We are your team and partners. We have passion written all over who we are and what we do, and we go out of our way to encourage new ideas and methodologies from each person. We have this thrill-seeking goal to climb from a small company that has doubled in size in the past 12 months to one of the top customer experience research and consulting companies serving America’s most innovative and customer-focused companies, impacting varied industry efficiency and productivity in a BIG way.

Elite CXS – Wisdom through observation, reliability, innovation, and knowledge.

With your ability to be innovative and creative, you can change lives and be a part of something that’s important.

We have this thrill-seeking goal to climb from a small company that has doubled in size the past 12 months, to one of the top customer experience research and consulting companies serving America’s most innovative and customer-focused companies, impacting varied industry efficiency and productivity in a BIG way. Elite CXS – Wisdom through observation, reliable, innovative, and knowledgeable.  

Elite CXS (Elite) is an innovative customer experience management company that focuses on delivering the best-fit customized solution to each client. We offer video, written and phone-based mystery shopping services, customer experience and workforce optimization consulting. At Elite, we realize that each client’s individual needs and requirements are unique. Elite works closely with Clients to understand these needs and design a tailored solution, ensuring the best results for the Clients organization. Customized VOC, analytics and reporting are also consolidated under one umbrella providing the Client with a true 360-degree view of their operation.  

A passionate team with a BIG mission to change and improve lives  

  • A calling to tap into those talents others are not letting you use 
  • Room for rapid growth 
  • A focus on Wellness and a commitment to a healthy work/life balance Elite CXS is an equal opportunity and affirmative action company. 

All qualified candidates will receive consideration regardless of race, color, national origin, gender, religion, age, disability, veteran’s status, or any other classification as required by applicable law. 

We have spent years sourcing the most talented & passionate individuals to work alongside him. We are a strong team with an extensive client family, and we push forward to change the way companies run.

We are a highly energetic and creative problem-solving team with a passion for success through sheer determination and commitment, a positive attitude and healthy communication skills. This comes hand in hand with our strong backgrounds, languages and team philosophy. We have repeatedly proven that developing, motivating and inspiring high performing but equally demanding groups of individuals – is the reason why we can achieve the goals you may have for the growth of your business. We love what we do, and we cannot wait to talk to you about your next project, current plans & exciting adventures

Open Positions

We can´t wait to work with you!

Mystery Shopping Scheduler
Social Media Coordinator
IC Remote Editor
Apply Now

IC REMOTE EDITOR

An editor’s primary responsibility is to ensure the smooth and timely edits of independent evaluator mystery shopping reports. The editor verifies the information by performing thorough fact-checks. Editors must conduct follow-up calls with evaluators and apply methodology and editing standards to written narrative reports. It is an editor’s responsibility to ensure that the reports our clients receive are professional, contain accurate and reliable information, and adhere to the standards required by each client.

It is a work-from-home position. You can work full-time or part-time. Additional requirements include the ability to prioritize and work independently. Compensation is calculated on a per piece (report) basis. Editors make an average of $12 to $15 per hour.

  • Approve receipts or other assignment validation documents

  • Ensure that the assignment performed has met client standards

  • Identify inconsistencies between scoring and accompanying narrative

  • Ensure photos provided and report match

  • Contact evaluators to obtain additional information as needed

  • Escalate all issues requiring immediate attention to management

  • Correct grammar, spelling, and punctuation in all free-form text fields

Apply Now

MYSTERY SHOPPING SCHEDULER

Mystery Shopping Schedulers are responsible for identifying shoppers for client projects. This includes working with our extensive database of registered shoppers and using other grassroots methods for shopper recruitment.

Your duties include searching a database of mystery shoppers to find the best people for each shop, contacting each shopper with assignment details over the phone or through email, scheduling each shop, and ensuring that shoppers complete each mystery shop assignment for a store or company accurately.

It is a work-from-home position. You can work full-time or part-time. You get paid per shop successfully completed, so you can work at your own schedule. On average, schedulers can make between $10 to $20 per hour.

  • Contacting (by email and/or phone) and matching evaluators to available assignments.

  • Briefing evaluators on individual client program scenarios.

  • Recruiting for specific areas and/or client projects

  • Explaining the role and expectations of mystery shopping.

  • Scheduling client evaluations

  • Answering evaluator questions

  • Monitoring the status of assigned shopping assignments

  • Following up on assigned shops that have not yet been received

  • Working to resolve evaluator concerns and problems

  • Juggling the (sometimes) competing demands of the client’s deadlines and the availability of the shoppers

Apply Now

SOCIAL MEDIA COORDINATOR

Elite CXS is a Customer Experience and Reputation Management company based in Hudson, Florida. We are an entrepreneurial brand looking for an excitable, bright & bubbly individual to join our dynamic team. This position is perfect for someone who wants to get started in the world of Digital & Marketing.

This is an entry-level, full-time, office-based position. You will receive on-site training & grow with your skillset inside the company. You may be required to perform administrative tasks, conduct market research, update the system databases, assist in creating marketing materials, and work to deadlines.

Starting pay is $12-$14 per hour. Opportunity for fast growth within an evolving company.

Responsibilities:

  • Copywriting for multiple social media accounts on different topics

  • Daily Creation of Tik Tok content for the Elite CXS brands

  • Perform administrative tasks

  • Update databases, spreadsheets, and asset lists

  • Maintain affiliate outreach

  • Learn to create graphics for social media posts (tools provided)

Requirements:

  • Excellent writing & storytelling skills

  • Innovative, creative thinking skills

  • Proficient in MS Office & social media channels

  • Ability to multi-task and meet deadlines

  • Ability to follow instructions and work independently on projects assigned to you

  • The ability to ask for help when needed

  • Communication and interpersonal skills

Apply Now