We are Here to help! Anything Mystery Shopping or Reputation Management…
WE ARE THE BEST!
| WHAT WE DO | ARE WE THE BEST? |
|---|---|
| All types of mystery shopping in house with no need to subcontract – Written, Video, Telephone, Web, Auditing |  |
| Unparalleled three-tier quality control process | |
| Integrated full suite best-in-class online reputation management solution | |
| Actionable insights management reporting included with every program – No Data Dumps! | |
| Executive Highlight Reels provided at no cost for all ongoing video shopping programs | |
| Integrated Digital/Web consultancy | |
| Dedicated account management/support staff that answer the phone when you call | |
| Customized reporting portal whenever and wherever you need it | |
| Prescreened and certified evaluators – never just anyone that applies | |
| Elite award member of the Mystery Shopping Providers Association (MSPA) | |
| Company leadership has over 30 years direct experience with customer experience management, sales, marketing, and revenue generation | |
| Complete managed services provider – we are with you on every step of the journey | |
All types of mystery shopping in house with no need to subcontract – Written, Video, Telephone, Web, Auditing
Unparalleled three-tier quality control process
Integrated full suite best-in-class online reputation management solution
Actionable insights management reporting included with every program – No Data Dumps!
Executive Highlight Reels provided at no cost for all ongoing video shopping programs
Integrated Digital/Web consultancy
Dedicated account management/support staff that answer the phone when you call
Customized reporting portal whenever and wherever you need it
Pre-screened and certified evaluators – never just anyone that applies
Elite award member of the Mystery Shopping Providers Association (MSPA)
Company leadership has over 30 years direct experience with customer experience management, sales, marketing, and revenue generation
Complete managed services provider – we are with you on every step of the journey
We had used multiple Mystery Shopping companies before, the difference with Elite CXS is AMAZING! we get a real report, detailed with solutions we can actually educate with! Thank you!
We were stuck with customer complaints that our sales team were not adhering to company processes. Elite CXS’s team were so pleasant to deal with & were prompt in delivery and fairly priced.
Grow Online With Elite CXS Today!
Attract new customers to find and choose your business while staying connected to every existing customer.
Be Found – Google is the front door to your business – it is how new customers find you. Be found everywhere online.
Be Chosen – Stand out as the obvious choice and get more traffic through your door with the most reviews and higher ratings.
Be Connected – Interact with your customers on their terms – including Text and Chat. Get more leads, win more business.
Be the Best – Turn feedback into actionable insights. Understand exactly what your customers expect from you and act on it.
Customized Programs to Support Small Business & Enterprise.
We recognize that every business is different. What components are needed and how they are used must be tailored to how you run your business and what you want to get out of it.
Social Media Content
CX Management that you can rely on!
Finally, Mystery Shopping, Video Mystery Shopping, Brand Standards, Reputation Management and Customer Delight all under one umbrella! Delight your customers and they are yours for life!
Customer Experience solutions designed with your business and brand in mind that are geared to strengthen your brand performance, expand your customer base, grow revenue and increase profits.
