Here are our answers to the most common questions shoppers ask.

If you can´t find an answer to your question, please get in touch with our team in whichever way is more convenient to you: web-chat, contact form, email, phone, or social media.

Mystery shopping is an evaluation completed by an Independent Contractor (IC) of a business. Assignments are generally contracted by the owner of the business or a vendor of a particular client.

Check out our “Open Opportunities”. You will automatically see shops within the radius you set in your shopper profile. You can modify the search options to find opportunities by state or even nationwide.

Simply click a sign up button and follow instructions. Or choose the green box at the top right of the screen that says BECOME AN EVALUATOR

Independent Contractors (IC) are not employees of the company. By operating as an IC, you are not eligible for benefits of employment such as salary, vacation pay, or insurance coverage.

All shoppers for Elite CXS are Independent Contractors (IC), not employees.

We pay bi-weekly, for legal reasons our ICA states that shopper pay will be issued within 90 days of shop acceptance.

Elite CXS uses ACH Bank Transfer for all shopper payments. Please make sure that your ACH Bank Transfer account is correctly noted in your shopper profile.

You do not need to provide a Social Security number when you register, but please understand that if we do not have a SSn# or an EIN # you cannot be paid through our system.

An EIN is an option but is not required for Independent Contractors to accept assignments with Elite CXS.

An EIN can be attained for free by going online and listing a business name.
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WANT TO LEARN MORE

Log-in to our system and check for “Open Opportunities”. You can search within a pre-determined radius from your zip code, by state, or nationwide. If you registered with Elite CXS through Gigspot, be sure to check there as well. Gigspot, however, is only searchable by Zip code.

Check out our “Open Opportunities”. You can modify the search options to find opportunities by state or even nationwide.

Available shops often vary from state to state, city to city.

Available shops often vary from state to state, city to city.

Available shops often vary from state to state, city to city.

The sky is the limit if you are willing to travel.

Customer Experience Solutions

Mystery shopping is a legitimate industry with hundreds of providers. There are people, however, that do create scams using a version of a legitimate company’s name.

Elite CXS does not send out credit cards or checks to anyone. If you have received something, please destroy the item or report it to the USPS as mail fraud.

You may choose to ignore it or contact the USPS to report it as mail fraud.
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Our Clients That We Mystery Shop

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Elite CXS are honored to have partnered out nationwide, veteran-owned business with some of the world’s largest brands!

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We had used multiple Mystery Shopping companies before, the difference with Elite CXS is AMAZING! we get a real report, detailed with solutions we can actually educate with! Thank you!

Justine Moore, Franchise Owner

We were stuck with customer complaints that our sales team were not adhering to company processes. Elite CXS’s team were so pleasant to deal with & were prompt in delivery and fairly priced.

Kevin Ruez, Automotive Industry

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