Monitor all your customer reviews in one place
Be on top of customer feedback from over 150
sites for all your locations with the top-rated
review platform.
What are your customers saying about you?
With the rise of online reviews, customers are connected like never before. They promote. They criticize.What they choose to say is driven by their experience. For successful businesses, online review monitoring is an integral and constant part of customer acquisition.
REVIEWS DASHBOARD
Ready, set, review
See all your customer feedback for all your locations from 150+ sites in one place.
CUSTOM REVIEW FEEDS
Do more with your review feeds
Easily organize your reviews into custom feeds with powerful filters for specific regions, locations, products, ratings, sources, and employees so you can quickly access the reviews you’re looking for.
REAL-TIME ALERTS
Be on top of your customer feedback
Get notified as soon as a new review is posted. Choose to get daily and weekly comprehensive reports straight to your email.
REVIEW GOALS
Set and track quantifiable goals
Create and track goals for review volume on specific sites or across all review sites.
REPORTS
70+ reports at your fingertips
Get in-depth reporting to visualize your business reputation over time, by rating, by review sites, and by locations.
SENTIMENT ANALYSIS
Dig into reviews like never before
Improve your business reputation by identifying trends and digging deeper into customer sentiment.
Powerful alone. Unstoppable together.
Elite CXS is the only comprehensive platform for customer experience that offers a range of products that scale with your business. Check out our other products that work well with Review Management.
